
Source change captured:
EDC — Credit Insurance
Overview
At a glance
Funding available
- Access new markets
- Up to 90% of project cost
Eligible candidates
- All industries
- Canada
- For-profit business
- All revenue ranges
- All organization sizes
- Canadians
Next Steps
Availability timeline
Activities funded
- Shipping goods to buyers within the coverage period.
- Rendering services to buyers within the coverage period.
Documents Needed
- Policy document and policy number
- Transaction records and supporting documents
- Proof of debt documents
- Credit approval or discretionary credit limit proof
- Claim support documents for losses
Sources and recorded changes
- Source change captured
- Change recorded
- Record updated
A captured source change or record update does not confirm eligibility. Check the funder’s current rules before applying.
Credit Insurance guidance expanded
EDC’s Credit Insurance content now includes a new explainer page with product-selection guidance, application-style steps, funding details, and contact information.
EDC’s Credit Insurance content has expanded beyond the previous guidance pages to add a full product explainer and decision-flow content. The new material introduces selection steps, coverage details such as up to 90% coverage, scope changes for related products, and direct contact options. The update also affects how users navigate the program by adding questionnaire-style guidance, inquiry links, and additional outbound resources. Most other pages show only cosmetic or template-level changes.
Program guide
Supporting document
Eligibility
Who is eligible?
- Exporters.
- Businesses managing international sales.
Who is not eligible
- Businesses that cannot use the online portal because cookies are blocked
Eligible expenses
- Coverage of insured losses resulting from non-payment by international customers (up to 90% of receivables).
- Protection for single or multiple international customer transactions and entire books of receivables.
- Insurance for pre-shipment costs in case of order cancellation (for portfolio policies).
Ineligible Costs and Activities
- Disputes with your buyer, including quality, specifications, or quantities delivered, are not covered until the dispute is settled.
- Pre-service or pre-shipment costs, including manufacturing costs if the order is cancelled before shipment, are not covered.
- Losses caused by currency devaluation are not covered.
- Sales to buyers related to your company are not covered.
- Coverage is not available if payment terms were changed, a required down payment was not received, required permits or approvals were missing, the buyer was already in default beyond the permitted period, or the sales were insured under another policy.
Eligible geographic areas
- Companies based in Canada.
Selection criteria
Short-term and portfolio credit insurance have different evaluation and selection criteria. Short-term coverage is ideal for new or occasional exporters with transactions up to $500,000, while portfolio credit insurance suits active exporters with consistent sales and the need for ongoing coverage.
- New or occasional exporter
- Transactions up to $500,000
- Exploring new markets
- Few customers
- Fast and simple coverage online
- Active exporter with consistent sales
- Insure an unlimited number of customers
- Flexible coverage with more policy options
- Cover pre-shipment costs in case of contract cancellation
How to apply
- Once you’ve logged in, navigate to your portfolio by clicking on View My Portfolio.
- Select the customer you wish to modify the limit for and click on Apply for an increase.
- Enter the new TOTAL credit limit you need for this customer and click Next.
- Complete the remaining questions about the transaction and accept the declaration.
- If the limit is automatically approved, you can accept and pay.
Processing and Agreement
- If a credit limit request is not automatically approved, EDC is usually able to make an EDC Approval Offer within three (3) business days of receiving your request.
- If the information on the requested customer is not up to date, a credit report will be ordered and EDC will make every effort to contact you within three (3) business days to discuss the status of your request.
- Claim applications are acknowledged within 48 hours of submission.
- Claim decisions are rendered within 30 days of filing, provided all documentation is submitted.
- You can cancel your SCI policy at any time by contacting the EDC Customer Care Team, and a portion of the premium paid will be refunded based on a pro-rated calculation.
Additional information
- EDC offers Select Credit Insurance and Portfolio Credit Insurance.
- Select Credit Insurance provides short-term coverage for occasional exports.
- Portfolio Credit Insurance provides ongoing coverage for active exporters.
