Open
Liaison Officer Service
Get free tax help for your small business
Last Update: March 4, 2026
Funding available
Varies by project
Timeline
- Open continuously
Location
Canada
Overview
Request in-person support and guidance at key moments in your business’ life cycle to help you understand and meet your tax obligations.
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Opportunity Score
Moderate potential, but conditions must align.
At a glance
Funding available
Financing goals
- Improve governance or administrative structure
- Develop workforce skills
Eligible Funding
- Varies by project
Timeline
- Open continuously
Eligible candidates
Eligible Industries
- All industries
Location
- Canada
Legal structures
- All legal structures
Annual revenue
- All revenue ranges
Organisation size
- All organization sizes
Audience
- All groups
Next Steps
1
Determine your project
2
Validate your eligibility
Activities funded
The Liaison Officer service offers small business owners and self-employed individuals in Canada the opportunity to receive personalized tax assistance and education on the Underused Housing Tax. Through personalized visits, seminars, and webinars, individuals can access confidential support to better understand their tax obligations.
- Request a personalized visit from a Liaison Officer, available in person, by phone, or online.
- Organize an in-person seminar or online webinar for groups or associations.
- Gain insights into tax obligations, business deductions, and avoid common tax errors.
- Learn about bookkeeping concepts, best practices, and online tools offered by the CRA.
- Receive answers to tax-related questions and address concerns with a Liaison Officer.
- Use Financial Performance Data to compare business revenues and expenses with industry standards.
- Access educational webinars on the Underused Housing Tax, aimed at informing property owners about their obligations under this tax.
Eligibility
Who is eligible?
The Liaison Officer service by the Canada Revenue Agency is designed to support owners of small businesses and self-employed individuals across Canada. The eligibility criteria for this service primarily include:- Owners of small businesses looking for guidance on understanding their tax obligations and improving their bookkeeping practices.- Self-employed individuals needing assistance with tax-related queries and bookkeeping recommendations.Eligible expenses
The Liaison Officer service by the CRA provides small business owners and self-employed individuals with personalized tax support and educational resources. Eligible activities include personalized visits, seminars, webinars, and assistance with understanding new tax regulations such as the Underused Housing Tax.
- Requesting a personalized visit from a Liaison Officer.
- Organizing seminars or webinars for groups or associations.
- Participating in free webinars on the Underused Housing Tax.
- Receiving guidance on tax obligations and bookkeeping best practices.
- Utilizing online tools and electronic services for tax management.
Eligible geographic areas
This service is available across Canada to help small business owners and self-employed individuals with their tax obligations. The support is intended to ensure businesses nationwide can benefit from the CRA's Liaison Officer service.
- All provinces and territories in Canada.
Additional information
Here are additional relevant details for this grant:
- The Liaison Officer service's assistance is 100% confidential, ensuring that discussions are not shared within CRA or externally.
- Since its inception in 2014, the service has aided over 94,000 small business owners.
- An anonymous post-visit survey indicated a high satisfaction rate, with 97% finding it helpful for understanding tax obligations and 98% pleased with the assistance provided.
- There are about 180 CRA liaison officers available across Canada to assist small business owners and the self-employed.
- The service includes help with using the Financial Performance Data tool to benchmark business performance against industry standards.
- Business owners can verify the authenticity of the service through specific caller identification measures as outlined.
- New free webinars on the Underused Housing Tax are available, complementing personalized support services.
Documents and links
Frequently Asked Questions about the Liaison Officer Service Program
Here are answers to the most common questions about the Liaison Officer Service. This section explains what the program is, how much funding is available, eligibility requirements, application deadlines, and other important details to help you determine if this grant is right for your business.
What is the Liaison Officer Service?
Request in-person support and guidance at key moments in your business’ life cycle to help you understand and meet your tax obligations.
What expenses are eligible under Liaison Officer Service?
The Liaison Officer service offers small business owners and self-employed individuals in Canada the opportunity to receive personalized tax assistance and education on the Underused Housing Tax. Through personalized visits, seminars, and webinars, individuals can access confidential support to better understand their tax obligations. Request a personalized visit from a Liaison Officer, available in person, by phone, or online.
Organize an in-person seminar or online webinar for groups or associations.
Gain insights into tax obligations, business deductions, and avoid common tax errors.
Learn about bookkeeping concepts, best practices, and online tools offered by the CRA.
Receive answers to tax-related questions and address concerns with a Liaison Officer.
Use Financial Performance Data to compare business revenues and expenses with industry standards.
Access educational webinars on the Underused Housing Tax, aimed at informing property owners about their obligations under this tax.
Who can I contact for more information about the Liaison Officer Service?
You can contact Canada Revenue Agency (CRA).
Where is the Liaison Officer Service available?
The Liaison Officer Service program is available across Canada.
Is the Liaison Officer Service a grant, loan, or tax credit?
Liaison Officer Service is a Expert Advice
Who are the financial supporters of the Liaison Officer Service?
Liaison Officer Service is funded by Canada Revenue Agency (CRA), Government of Canada