
FortisBC — Custom Performance Program
Last Update: January 24, 2025
BC, Canada
The Custom Efficiency Program by FortisBC offers funding to significantly enhance energy efficiency and reduce greenhouse gas emissions in industrial, commercial, and agricultural facilities.
FortisBC — Custom Performance Program at a glance
Eligible Funding
- Max. $1,500,000
- Up to 75% of project cost
Timeline
- Continuous Intakes
Financing Type
Grant and Funding
Eligible Industries
- Agriculture, forestry, fishing and hunting
- Utilities
- Manufacturing
- Other services (except public administration)
- Public administration
Grant Providers
- FortisBC
Status
Open
Overview of the FortisBC — Custom Performance Program program
The Custom Efficiency Program aims to improve energy efficiency in commercial, industrial, and agricultural buildings by providing funding for detailed energy studies and implementing energy conservation measures. Eligible projects must demonstrate significant potential for energy savings, such as reducing natural gas usage by a minimum of 1,000 GJ annually or electricity consumption by 50,000 kWh annually. The program offers substantial financial incentives to cover up to 75% of energy study costs and up to $1.5 million for implementing energy-efficient projects.
Financing terms and conditions
The FortisBC Custom Performance Program provides a structured approach to funding, designed to promote energy conservation measures for various facilities. It ensures substantial support through various incentive options and conditions specifically designed to boost energy efficiency.
- Energy study funding covers up to 75% of the study cost, with a cap of $37,500 for commercial building or agricultural lighting project participants.
- Implementation incentives are calculated as the lesser of $6/GJ over the measure life of a natural gas efficiency project, $0.03/kWh over the measure life of an electric efficiency project, 75% of invoiced project costs, or a maximum of $500,000 for commercial/lighting projects and $1.5 million for industrial facilities.
- An implementation bonus of up to 25% of the approved energy study cost is available, with a maximum bonus of $12,500 for commercial building or agricultural lighting project participants.
- Participants must apply through their key account manager or technical advisor for the approval of the funding prior to commission any work.
- Incentives might need to be repaid if the same energy conservation measure receives funding from other financial incentive programs.
Eligible projects & activities
The FortisBC Custom Performance Program is designed to enhance energy efficiency in commercial, industrial, and agricultural buildings through custom solutions and funding support. The program focuses on energy studies and the implementation of conservation measures to reduce greenhouse gas emissions and energy consumption.
- Conducting detailed energy studies to identify cost-effective energy savings opportunities.
- Implementing approved energy conservation measures that qualify for financial incentives.
- Retrofit projects aiming to save a minimum of 1,000 GJ of natural gas annually for natural gas customers.
- Projects targeting a reduction of at least 50,000 kWh of electricity usage annually for electricity customers.
Eligibility criteria of the FortisBC — Custom Performance Program program
Eligibility for this grant is established based on the company's utility usage, building ownership, and energy savings potential criteria.
- The company must be a FortisBC natural gas customer under any rate class except Rate 1 and/or a FortisBC electricity customer or a municipal electricity customer of Grand Forks, Penticton, Summerland, and Nelson Hydro.
- The company must be an owner or long-term leaseholder of a new or existing industrial or agricultural building or an existing commercial, institutional, or multi-unit residential building or facility.
- The company must select a consultant from FortisBC's list of approved consultants to perform a detailed energy study.
- For natural gas customers, the project must have the potential to save a minimum of 1,000 GJ of natural gas annually.
- For FortisBC or municipal electricity customers, the project must have the potential to save 50,000 kWh of electricity annually, excluding indoor lighting projects except for agricultural lighting.
Who is eligible?
This program is designed for FortisBC natural gas customers (excluding Rate 1) and FortisBC or municipal electricity customers from Grand Forks, Penticton, Summerland, and Nelson Hydro. It is targeted at owners or long-term leaseholders of new or existing industrial, agricultural, commercial, institutional, or multi-unit residential buildings or facilities, where eligible projects can achieve significant energy savings.
Eligible expenses
This grant facilitates the enhancement of energy efficiency in commercial, industrial, or agricultural structures by providing financial support for custom solutions. Eligible activities are centered around substantial energy savings in natural gas and electricity consumption.
- Development and implementation of projects that yield a minimum of 1,000 GJ of natural gas savings annually.
- Development and implementation of projects achieving at least 50,000 kWh of electricity savings annually.
- Conducting detailed energy studies to uncover opportunities for cost-effective energy savings.
- Installing and commissioning energy conservation measures identified through an approved energy study.
- Implementing agricultural lighting improvements that significantly reduce energy use.
- Participation in projects that align with the Commercial Lighting Rebates for additional funding.
Eligible geographic areas
The FortisBC Custom Performance Program is available to companies operating within specific geographical areas. Eligible locations are defined based on service areas covered by FortisBC and its associate municipal electricity providers.
- Companies must be FortisBC natural gas customers under any rate class except Rate 1.
- FortisBC electricity customers or municipal electricity customers from Grand Forks, Penticton, Summerland, and Nelson Hydro are eligible.
Eligibility criteria of the FortisBC — Custom Performance Program program
The grant does have evaluation and selection criteria to ensure that projects align with FortisBC’s goals of energy conservation and cost efficiency. These criteria help to assess the potential savings and feasibility of the proposed energy efficiency projects.
- The project must have the potential to save a minimum of 1,000 GJ of natural gas annually if the applicant is a natural gas customer.
- The project must have the potential to save 50,000 kWh of electricity annually if the applicant is a FortisBC or municipal electricity customer.
- The applicant must select a consultant from FortisBC’s list of approved consultants to perform a detailed energy study.
- Applications must be approved by a key account manager or technical advisor before accessing funding.
- The energy conservation measures must be installed and operational within 18 months of implementation incentive funding approval.
- The installed energy conservation measures must operate for at least 36 months after installation.
How to apply to the FortisBC — Custom Performance Program program
1
Contact Your Key Account Manager or Technical Advisor
- Reach out to your FortisBC natural gas key account manager or electricity technical advisor to discuss your project plans.
- Request an application form through discussion with your contact person.
2
Schedule Project Kick-Off Meeting
- Coordinate a meeting involving you, your engineering consultant, and FortisBC representatives.
- Prepare to discuss the scope and details of the proposed energy conservation measures.
3
Obtain Approval
- Receive written approval from an authorized FortisBC representative before starting the energy study or implementing conservation measures.
- Ensure not to commission or purchase any items related to the energy measures before receiving approval.
4
Submit Application
- Complete the application form provided by FortisBC.
- Ensure all fields are accurately filled and required documents are attached.
- Submit the application as directed by the FortisBC contact, ensuring it's before any given deadlines.
5
Confirmation and Follow-Up
- Await confirmation from FortisBC regarding the receipt and processing of your application.
- Address any further requests for information or clarification from FortisBC promptly.
Additional information
Approved energy conservation measures must be installed and operational within 18 months of implementation incentive funding approval, and operated for at least 36 months after installation.
- Contact information for questions: 1-866-884-8833 or [email protected]
- Participants must notify FortisBC if they receive additional funding from other organizations for energy conservation measures.
- Repayment of incentives may be required if additional funding is received from other sources.
Contact FortisBC
1-866-884-8833
Apply to this program

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