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Source verified July 23, 2026
FortisBC — Custom Performance Program
Custom energy efficiency support for facilities
Latest source updateLast Update: May 11, 2026Latest change: FortisBC updated the program’s funding rates and deadlines, including lower energy study support and a longer installation window.View change
Latest source update
Last Update: May 11, 2026
Latest change: FortisBC updated the program’s funding rates and deadlines, including lower energy study support and a longer installation window.
Custom Efficiency Program updated
FortisBC changed several core funding terms for the Custom Efficiency Program. Energy study support is now 50% with a $20,000 maximum, the implementation bonus increases to 50% with a $20,000 maximum, and the deadline to install and operate measures extends from 18 to 24 months. The application steps and contact route remain largely the same, with participants still working through a key account manager or technical advisor and scheduling a kick-off meeting before work begins.
Funding available
$ 1,500,000
Deadline
Open continuously
Location
Grand Forks, Nelson, Penticton, Summerland, British Columbia, Canada
Overview
The Custom Efficiency Program offers up to 50% funding for energy studies to FortisBC natural gas and electricity customers with commercial, industrial, agricultural, institutional, or multi-unit residential facilities in Grand Forks, Penticton, Summerland, and Nelson Hydro service areas. It supports energy studies, approved energy conservation measures, and Measurement and Verification Plan costs.
/100
Opportunity Score
Moderate potential, but conditions must align.
At a glance
Funding available
Financing goals
- Develop a new product or service
- Conduct research and development activities
- Optimize production processes
Eligible Funding
- Maximum amount : 1,500,000 $
- Up to 75% of project cost
Funds Providers
Eligible candidates
Eligible Industries
- All industries
Location
- Grand Forks, Nelson, Penticton, Summerland
- British Columbia
Legal structures
- For-profit business
Annual revenue
- All revenue ranges
Organisation size
- All organization sizes
Audience
- All groups
Next Steps
1
Determine your project
2
Validate your eligibility
Activities funded
- Conducting an energy study of the premises to identify energy conservation measures.
- Implementing and/or installing approved energy conservation measures.
Documents Needed
- Energy Study.
- Confirmation that the Participant approves the contents and recommendations contained in the Energy Study.
- Other information reasonably requested by FortisBC to verify compliance with the terms and conditions.
Official resources
Program guide
Eligibility
Who is eligible?
- FortisBC natural gas customers under any rate class except Rate 1.
- FortisBC electricity customers and municipal electricity customers of Grand Forks, Penticton, Summerland and Nelson Hydro.
Who is not eligible
- Indoor lighting projects, except agricultural lighting.
Eligible expenses
- Energy study costs.
- Costs to implement approved energy conservation measures.
- Costs to implement a Measurement and Verification Plan, when required.
Ineligible Costs and Activities
- Indoor lighting projects, except agricultural lighting.
Eligible geographic areas
- Grand Forks
- Penticton
- Summerland
- Nelson Hydro service area
How to apply
- Step 1: Contact your key account manager or technical advisor
- Discuss your project.
- Request an application.
- Step 2: Schedule the project kick-off meeting
- Meet with FortisBC and your engineering consultant.
- Step 3: Receive written approval
- Wait for written approval from an authorized FortisBC representative before starting the energy study or installing measures.
Processing and Agreement
- FortisBC may approve or reject the Energy Study and may require the Participant to revise and resubmit it.
- FortisBC will pay funding after approving the Consultant’s invoice and proof of payment submitted by the Participant by the deadline in the Approval Letter.
- For implementation funding, FortisBC pays once the conditions of funding are met, the required deliverables are approved, and satisfactory site visits are completed.
- The Participant must provide access during business hours, upon reasonable notice, for inspections and verification during installation and throughout the Minimum Operating Period.
- FortisBC may refuse payment, recalculate funding, terminate participation, or require repayment if information is incorrect or other terms are not met.
Additional information
- Projects within FortisBC’s joint gas and electric service area must meet only one set of requirements for natural gas and electric efficiency projects.
Contacts
Frequently Asked Questions about the FortisBC — Custom Performance Program Program
What is the FortisBC — Custom Performance Program?
The Custom Efficiency Program offers up to 50% funding for energy studies to FortisBC natural gas and electricity customers with commercial, industrial, agricultural, institutional, or multi-unit residential facilities in Grand Forks, Penticton, Summerland, and Nelson Hydro service areas. It supports energy studies, approved energy conservation measures, and Measurement and Verification Plan costs.
How much funding can be received?
FortisBC — Custom Performance Program Funds up to 75% of admissible expenses, capped at $1,500,000 per project.
Who is eligible for the FortisBC — Custom Performance Program program?
To be eligible for the FortisBC — Custom Performance Program program, you must:
FortisBC natural gas customers under any rate class except Rate 1, or FortisBC electricity customers and municipal electricity customers of Grand Forks, Penticton, Summerland and Nelson Hydro.
Owners or long-term leaseholders of eligible industrial, agricultural, commercial, institutional or multi-unit residential buildings or facilities.
Applicants must use a FortisBC-approved consultant for the detailed energy study.
What expenses are eligible under FortisBC — Custom Performance Program?
Conducting an energy study of the premises to identify energy conservation measures.
Implementing and/or installing approved energy conservation measures.
Who can I contact for more information about the FortisBC — Custom Performance Program?
You can contact FortisBC by email at customdesign@fortisbc.com or by phone at 1-866-884-8833.
Where is the FortisBC — Custom Performance Program available?
The FortisBC — Custom Performance Program program is available the province of British Columbia.
Is the FortisBC — Custom Performance Program a grant, loan, or tax credit?
FortisBC — Custom Performance Program is a Grant and Funding