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Source verified April 9, 2026
FortisBC — Custom Performance Program
Custom energy efficiency support for businesses
Latest source updateLast Update: May 11, 2026Latest change: FortisBC updated the program’s funding rates and deadlines, including lower energy study support and a longer installation window.View change
Latest source update
Last Update: May 11, 2026
Latest change: FortisBC updated the program’s funding rates and deadlines, including lower energy study support and a longer installation window.
Custom Efficiency Program updated
FortisBC changed several core funding terms for the Custom Efficiency Program. Energy study support is now 50% with a $20,000 maximum, the implementation bonus increases to 50% with a $20,000 maximum, and the deadline to install and operate measures extends from 18 to 24 months. The application steps and contact route remain largely the same, with participants still working through a key account manager or technical advisor and scheduling a kick-off meeting before work begins.
Funding available
$ 1,500,000
Deadline
Open continuously
Location
British Columbia, Canada
Overview
Custom Efficiency Program supports energy efficiency projects for businesses with funding for energy studies and approved energy conservation measures. The program covers implementation incentives, an implementation bonus, and related measurement and verification costs when required.
/100
Opportunity Score
Moderate potential, but conditions must align.
At a glance
Funding available
Financing goals
- Develop a new product or service
- Conduct research and development activities
- Optimize production processes
Eligible Funding
- Maximum amount : 1,500,000 $
- Up to 75% of project cost
Funds Providers
Eligible candidates
Eligible Industries
- All industries
Location
- British Columbia
Legal structures
- For-profit business
Annual revenue
- All revenue ranges
Organisation size
- All organization sizes
Audience
- All groups
Next Steps
1
Determine your project
2
Validate your eligibility
Activities funded
- Energy studies to identify savings opportunities.
- Implementation of approved energy conservation measures.
- Energy efficiency upgrades for commercial, industrial, agricultural, institutional and multi-unit residential facilities.
Documents Needed
- Energy study report.
- Consultant invoice and proof of payment.
- Supporting documentation requested by FortisBC.
Official resources
Program guide
Eligibility
Who is eligible?
- Commercial businesses
- Industrial facilities
- Agricultural operations
- Multi-unit residential buildings
- Institutional facilities
Who is not eligible
- Indoor lighting projects, except agricultural lighting.
- Businesses without FortisBC natural gas or electricity service.
Eligible expenses
- Energy study costs.
- Implementation costs for approved energy conservation measures.
- Measurement and verification plan costs, when required.
Ineligible Costs and Activities
- Indoor lighting projects, except agricultural lighting.
- Work started before written FortisBC approval.
- Unapproved energy conservation measures.
Eligible geographic areas
- British Columbia
- Grand Forks
- Penticton
- Summerland
- Nelson Hydro service area
Selection criteria
- Expected natural gas or electricity savings.
- Use of an approved consultant.
- Fit with the program’s energy efficiency objectives.
How to apply
- Step 1: Contact your key account manager or technical advisor
- Discuss your project.
- Request an application.
- Step 2: Schedule the project kick-off meeting
- Meet with FortisBC and your engineering consultant.
- Step 3: Receive written approval
- Wait for written approval from an authorized FortisBC representative before starting the energy study or installing measures.
Processing and Agreement
- FortisBC reviews the application and issues written approval before work begins.
- A project kick-off meeting is scheduled with FortisBC and the consultant.
- Funding is paid after FortisBC reviews and approves the required deliverables.
- FortisBC decisions are final and binding.
Additional information
- Participants must apply through a key account manager or technical advisor.
- Approved energy conservation measures must be installed within 18 months.
- Measures must remain in operation for at least 36 months.
- FortisBC must approve the project in writing before work starts.
Contacts
Frequently Asked Questions about the FortisBC — Custom Performance Program Program
What is the FortisBC — Custom Performance Program?
Custom Efficiency Program supports energy efficiency projects for businesses with funding for energy studies and approved energy conservation measures. The program covers implementation incentives, an implementation bonus, and related measurement and verification costs when required.
How much funding can be received?
FortisBC — Custom Performance Program Funds up to 75% of admissible expenses, capped at $1,500,000 per project.
Who is eligible for the FortisBC — Custom Performance Program program?
To be eligible for the FortisBC — Custom Performance Program program, you must:
FortisBC customer
Property owner or long-term leaseholder
Approved consultant required
What expenses are eligible under FortisBC — Custom Performance Program?
Energy studies to identify savings opportunities.
Implementation of approved energy conservation measures.
Energy efficiency upgrades for commercial, industrial, agricultural, institutional and multi-unit residential facilities.
Who can I contact for more information about the FortisBC — Custom Performance Program?
You can contact FortisBC by email at customdesign@fortisbc.com or by phone at 1-866-884-8833.
Where is the FortisBC — Custom Performance Program available?
The FortisBC — Custom Performance Program program is available the province of British Columbia.
Is the FortisBC — Custom Performance Program a grant, loan, or tax credit?
FortisBC — Custom Performance Program is a Grant and Funding