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Collective Bargaining Information Services

Ontario labour relations tools and filing services

Offered by
Government of Ontario
Official source: ontario.ca

Source change captured

Funding available
Varies by project
Deadline
Open continuously
Location
Ontario, Canada
Who can apply
Unions and employers may request the appointment of a conciliation officer.
See full eligibility

Overview

Collective Bargaining Information Services provides Ontario bargaining parties with neutral information, resources, and online tools to support collective bargaining and dispute resolution. It includes requests for conciliation appointments, interest arbitration appointments, and filing collective agreements with the minister.

At a glance

Funding available

Varies by project

Financing goals
  • Improve governance or administrative structure
  • Increase operational productivity
  • Strengthen organizational capacity
  • Digitize or modernize organizational tools

Eligible candidates

Location
  • Ontario
Eligible Industries
All industries
Annual revenue
All revenue ranges
Organisation size
All organization sizes
Audience
All groups
Legal structures
Non-profit, Public or Parapublic institution, For-profit business
Non-profit candidates
Sector of operation
Unions
Target groups
Business owners / entrepreneurs, Nonprofits / charities
Scope
Provincial

Start applying for this program

Take a practical assessment to gain a clear understanding of how well this program aligns with your specific needs and long-term goals.

Availability timeline

2026
Periods: 1

Latest changes

Conciliation request form expanded

The conciliation officer request page now shows a seven-step online form with detailed applicant, employer, union, and certification fields plus one optional file upload.

See more

The Request appointment of a conciliation officer page now presents a seven-step online form instead of the shorter request screen that was previously shown. The form now collects applicant, employer, and trade union details, bargaining information, certifications, and a copy-to-other-party acknowledgment, and it allows one optional DOC, DOCX, or PDF upload up to 20 MB. The new form also asks for first bargaining date, description of the bargaining unit, number of employees, employer industry, and any relevant name-change explanations.

Official source: ontario.ca
October 2, 2026

Eligibility

Who is eligible?

  • Unions and employers may request the appointment of a conciliation officer.
  • A trade union or employer may request the Minister of Labour, Immigration, Training and Skills Development to appoint an arbitrator, chair, or nominee to a board of arbitration if the parties have failed to make the appointment(s) under a collective agreement.
  • Under prescribed circumstances, parties governed by the Ambulance Services Collective Bargaining Act, Crown Employees Collective Bargaining Act, 1993 (Correctional Bargaining Unit only), Fire Protection and Prevention Act, 1997, Hospital Labour Disputes Arbitration Act, or Labour Relations Act, 1995 may request an interest arbitration appointment.
  • Bargaining parties can file their collective agreements online with the minister.

Who is not eligible

  • An employer cannot request a last-offer vote if the parties do not have the ability to engage in a strike or a lock-out.

Eligible geographic areas

  • Ontario

Activities funded

  • Collective bargaining and negotiation support
  • Requesting conciliation assistance
  • Requesting interest arbitration or grievance arbitration
  • Filing collective agreements with the Minister

How to apply

  • Visit the Collective Bargaining Ontario website.
  • Click the Sign In/Register button.
  • On sign in page, click Create Account.
  • Fill out email address.
  • Create a secure password, agree to the terms of service, and click Create Account to complete the registration.
  • Verify your account using the confirmation email.

Documents Needed

  • Signed copy of the collective agreement or settlement document
  • Copy of the grievance and any replies

Processing and Agreement

  • If the parties reach a collective agreement on their own or during conciliation, it has no effect until it is ratified by a vote of bargaining unit employees, except in certain circumstances.
  • The union and the employer must file a copy of the agreement with the Minister of Labour, Immigration, Training and Skills Development in Microsoft Word or PDF format.
  • If conciliation does not result in an agreement, the minister sends a written notice to the union and the employer.
  • Collective agreements filed with the minister are published on the Collective Agreements e-Library website.

Additional information

  • The Collective Agreement e-Library Portal houses public and private sector collective agreements in Ontario.
  • Collective bargaining reports, interactive searches, and grievance arbitration awards are available through the online portal.

Contacts

cbis@ontario.ca
416-326-1300

Official sources

ontario.ca

Program guide

Collective Bargaining OntarioLabour Relations Act, 1995, S.O. 1995, c. 1, Sched. AResolving workplace grievances through arbitration
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Frequently Asked Questions about the Collective Bargaining Information Services Program

What is the Collective Bargaining Information Services?

Collective Bargaining Information Services provides Ontario bargaining parties with neutral information, resources, and online tools to support collective bargaining and dispute resolution. It includes requests for conciliation appointments, interest arbitration appointments, and filing collective agreements with the minister.

What is the deadline to apply?

The program is accepting continuous intake

Who is eligible for the Collective Bargaining Information Services program?

To be eligible for the Collective Bargaining Information Services program, you must: First collective agreement or renewal of an existing agreement Conciliation requires notice to bargain or prior bargaining Ontario labour relations legislation must apply

Who can I contact for more information about the Collective Bargaining Information Services?

You can contact Government of Ontario by email at cbis@ontario.ca or by phone at 416-326-1300.

Where is the Collective Bargaining Information Services available?

The Collective Bargaining Information Services program is available the province of Ontario.

Is the Collective Bargaining Information Services a grant, loan, or tax credit?

Collective Bargaining Information Services is a Other Support

Who are the financial supporters of the Collective Bargaining Information Services?

Collective Bargaining Information Services is funded by Government of Ontario