Closed
Source verified April 27, 2026
Water Leak Forgiveness Adjustment Program
Water bill relief for accidental leaks
Latest source updateLast Update: July 9, 2026Latest change: The Water Leak Forgiveness Adjustment Program page now includes two additional rebate programs, while the application form and contact details were updated.View change
Latest source update
Last Update: July 9, 2026
Latest change: The Water Leak Forgiveness Adjustment Program page now includes two additional rebate programs, while the application form and contact details were updated.
Water leak program expanded to credits and rebates hub
The Water Leak Forgiveness Adjustment Program page has expanded into a broader credits-and-rebates hub that now includes the Water Leak Forgiveness Adjustment Program plus two new rebates: a Low Income Senior Water and Wastewater Rebate and a Persons with Disabilities Water and Wastewater Rebate. The new rebate content adds $420 credits, yearly application requirements, and an application availability note that says applications become available after Council approves the Annual Budget each year, up to 4:30 p.m. on Aug. 31 of each year. The Water Leak Forgiveness application flow also changed: the page now directs applicants to the form and City Hall at 169 Front St., and the form page now shows the submission fields directly, including utility account number, service address, postal code, and phone number. Direct assistance contact details were replaced with a different contact and directory layout, with support now routed through the updated page structure and Stay Connected link.
Funding available
Varies by project
Deadline
Open continuously
Location
Belleville, Ontario, Canada
Overview
The program offers a credit for abnormally high residential water bills caused by accidental leaks in plumbing. It applies to eligible requests for repaired leaks and covers qualifying water consumption charges.
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Opportunity Score
Moderate potential, but conditions must align.
At a glance
Funding available
Financing goals
- Reduce environmental footprint
Eligible Funding
- Varies by project
Funds Providers
Eligible candidates
Eligible Industries
- All industries
Location
- Belleville
- Ontario
Legal structures
- All legal structures
Annual revenue
- All revenue ranges
Organisation size
- All organization sizes
Audience
- All groups
Next Steps
1
Determine your project
2
Validate your eligibility
Activities funded
- Requesting financial relief for accidental high-water bills caused by undetected plumbing leaks
Documents Needed
- Leak repair invoice
- Leak repair receipts
Official resources
Eligibility
Who is eligible?
- Residential metered water customers
Who is not eligible
- Commercial properties
- Industrial properties
- Institutional properties
- Income-generating rental properties
Eligible expenses
- Credit for qualifying volumetric water charges from accidental leak-related overuse
Ineligible Costs and Activities
- Seasonal or discretionary water use
- Slowed meter issues
- Theft, vandalism, construction, or third-party damage
- Catch-up bills from estimated billing
- Commercial, industrial, institutional, and income-generating rental properties
Eligible geographic areas
- City of Belleville
Selection criteria
- Usage must be greater than 50 cubic metres
- Usage must be 200% above the average bi-monthly consumption for a similar previous billing period
- Applicant must explain the cause of increased water consumption
How to apply
- Step 1: Submit the application online or in person at City Hall
- Complete the Water Leak Forgiveness Adjustment application form.
- Step 2: Provide repair proof
- Upload or submit the repair invoice and receipts.
- Step 3: Wait for review and notification
- Successful applicants are notified by email.
Processing and Agreement
- Application is reviewed after submission
- Applicant is notified by email if approved
- Approved credit is applied to the next most recent utility bill
Additional information
- Only residential metered water customers are eligible.
- The application can be submitted online or in person at City Hall.
- Applicants must provide proof of leak repair.
- Approved credits are applied to the next most recent utility bill.
Contacts
Frequently Asked Questions about the Water Leak Forgiveness Adjustment Program Program
What is the Water Leak Forgiveness Adjustment Program?
The program offers a credit for abnormally high residential water bills caused by accidental leaks in plumbing. It applies to eligible requests for repaired leaks and covers qualifying water consumption charges.
Who is eligible for the Water Leak Forgiveness Adjustment Program program?
To be eligible for the Water Leak Forgiveness Adjustment Program program, you must:
Residential water customer
Account in good standing
Repaired leak and timely application
What expenses are eligible under Water Leak Forgiveness Adjustment Program?
Requesting financial relief for accidental high-water bills caused by undetected plumbing leaks
Who can I contact for more information about the Water Leak Forgiveness Adjustment Program?
You can contact City of Belleville by email at waterbilling@belleville.ca or by phone at 613-966-3657.
Where is the Water Leak Forgiveness Adjustment Program available?
The Water Leak Forgiveness Adjustment Program program is available the province of Ontario.
Is the Water Leak Forgiveness Adjustment Program a grant, loan, or tax credit?
Water Leak Forgiveness Adjustment Program is a Other Support
Who are the financial supporters of the Water Leak Forgiveness Adjustment Program?
Water Leak Forgiveness Adjustment Program is funded by City of Belleville