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Ostomy / incontinence program

Assistance with purchasing medical supplies for ostomy care, catheterization, and incontinence

Offered by
Government of New Brunswick
Official source: gnb.ca

Record updated

Funding available
Varies by project
Deadline
Open continuously
Location
New Brunswick, Canada
Who can apply
New Brunswick Department of Social Development clients and eligible dependents with a valid white Health Card showing “Supplementary” in BASIC HEALTH ELIGIBILITY or “OS.” in ADDITIONAL HEALTH ELIGIBILITY.
See full eligibility

Overview

The New Brunswick Ostomy and Incontinence Supplies Program helps eligible clients of the Department of Social Development and their dependents obtain supplies for ostomies, catheterization, and incontinence. It covers ostomy accessories, catheters, and products for managing incontinence.

At a glance

Funding available

Varies by project

Financing goals
  • Enhance an existing program

Eligible candidates

Location
  • New Brunswick
Eligible Industries
All industries
Annual revenue
All revenue ranges
Organisation size
All organization sizes
Audience
  • Persons with Disabilities
  • Canadians
Legal structures
All legal structures

Start applying for this program

Take a practical assessment to gain a clear understanding of how well this program aligns with your specific needs and long-term goals.

Availability timeline

2026
Periods: 1

Latest changes

Eligibility updated for ostomy and incontinence supplies

The program now states that it covers ostomy, catheter and incontinence supplies not covered by other organizations or private health insurance plans.

See more

The program description now says it helps clients obtain ostomy, catheter and incontinence supplies that are not covered by other organizations or private health insurance plans. This adds a new eligibility condition affecting which costs can be covered.

Official source: gnb.ca
August 13, 2026

Eligibility

Who is eligible?

  • New Brunswick Department of Social Development clients and eligible dependents with a valid white Health Card showing “Supplementary” in BASIC HEALTH ELIGIBILITY or “OS.” in ADDITIONAL HEALTH ELIGIBILITY.
  • Department of Social Development clients with a valid yellow Health Card showing “Y” under OTH in the VALID ONLY FOR box.

Who is not eligible

  • People with other comprehensive health insurance.
  • People who are not eligible based on the required health card.

Eligible expenses

  • Supplies directly associated with colostomies, ileostomies, and urostomies.
  • Supplies for indwelling, external, or intermittent catheters.
  • Supplies for the direct management of incontinence, including diapers, briefs, and bed pads.
  • Eligible laxatives: sennosides, polyethylene glycol, lactulose, bisacodyl, and sodium phosphate.
  • Products requiring special authorization, including cleansing products, special or medicated skin creams, and transparent or hydrocolloid dressings.

Ineligible Costs and Activities

  • Gloves used for general patient care and sterile gloves.
  • Medications for intestinal disorders, over-the-counter or prescription medications, antidiarrheal products, bowel preparation products, and emollients.
  • General-purpose moisturizers, rubbing alcohol, alcohol swabs, and antiseptic agents.
  • Dressings for wounds other than ostomy sites, bag covers, and room deodorizers.
  • Scissors or devices for punching a hole in the pouch when they are not supplied with the appliance, as well as any product not directly related to ostomy care, catheterization, or incontinence management.

Eligible geographic areas

  • New Brunswick

Activities funded

  • Direct management of a colostomy, ileostomy, or urostomy.
  • Catheterization management.
  • Direct management of incontinence.

How to apply

  1. Obtain New Brunswick’s Ostomy, Incontinence and Catheterization Supplies Application Form and complete the client information.
  2. Bring the form to an authorized prescriber, who completes the required medical and prescribed-product sections and returns it to the client.
  3. Bring the completed application to a participating vendor to obtain a cost estimate.
  4. The pharmacy submits the application and cost estimate to Social Development – Health Services through the Health Services e-form for review.

Documents Needed

  • The ostomy/incontinence supplies application form, for new clients and new products.
  • An estimate, including for renewals.
  • Medical justification from a health care professional for quantities exceeding the limits or requested quantity changes.

Selection criteria

  • Direct link to the client’s medical need.
  • Most cost-effective product option.
  • Medical justification for brand-name or higher-quantity requests.
  • Compliance with monthly quantity limits.

Processing and Agreement

  • Approvals are reviewed at least once a year.
  • Requests for exceptions to quantity limits are assessed based on justification provided by a health care professional.

Additional information

  • Approvals are reviewed at least annually.
  • The program generally approves the most cost-effective products. Brand-name products may be considered when generic products are unavailable or do not meet medical needs; medical justification is required.
  • Medical justification is also required for exceptions to quantity limits.
  • Eligible clients pay nothing for entitled supplies.

Contacts

sd-ds@gnb.ca
506-453-2001

Official sources

Ostomy / incontinence program

Program guide

Health services ostomy/incontinence program policy (2024)How to Determine Valid Health Card Coverage (2024)

Application form

Ostomy, Incontinence and Catheterization Supplies Application Form
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Frequently Asked Questions about the Ostomy / incontinence program Program

What is the Ostomy / incontinence program?

The New Brunswick Ostomy and Incontinence Supplies Program helps eligible clients of the Department of Social Development and their dependents obtain supplies for ostomies, catheterization, and incontinence. It covers ostomy accessories, catheters, and products for managing incontinence.

What is the deadline to apply?

The program is accepting continuous intake

Who is eligible for the Ostomy / incontinence program program?

To be eligible for the Ostomy / incontinence program program, you must: Be a client of New Brunswick’s Department of Social Development, or an eligible dependent, with a valid white Health Card showing “Supplementary” or “OS.” coverage; or hold the required valid yellow Health Card showing “Y” under OTH. Have no other medical coverage to qualify for full benefits.

What expenses are eligible under Ostomy / incontinence program?

Supplies directly associated with colostomies, ileostomies, and urostomies. Supplies for indwelling, external, or intermittent catheters. Supplies for the direct management of incontinence, including diapers, briefs, and bed pads. Eligible laxatives: sennosides, polyethylene glycol, lactulose, bisacodyl, and sodium phosphate. Products requiring special authorization, including cleansing products, special or medicated skin creams, and transparent or hydrocolloid dressings.

Who can I contact for more information about the Ostomy / incontinence program?

You can contact Government of New Brunswick by email at sd-ds@gnb.ca or by phone at 506-453-2001.

Where is the Ostomy / incontinence program available?

The Ostomy / incontinence program program is available the province of New Brunswick.

Is the Ostomy / incontinence program a grant, loan, or tax credit?

Ostomy / incontinence program is a Other Support