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Low-income Energy Assistance Program (LEAP) - Ontario - Canada
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Low-income Energy Assistance Program (LEAP)

Emergency help for low-income energy bills
Last Update: April 21, 2026
View official website
Funding available
$ 650 - $ 780
Timeline
  • Receipt of requests is now closed
Location
Ontario, Canada

Overview

This program provides emergency financial help for low-income households behind on electricity or natural gas bills and facing disconnection. It supports emergency bill payments and low-income customer service rules through local intake agencies in Ontario.
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Opportunity Score
Moderate potential, but conditions must align.

At a glance

Funding available

Financing goals
  • Increase social or community impact
  • Enhance an existing program
  • Ensure financial sustainability
Eligible Funding
  • Maximum amount : 780 $
  • Minimum amount : 650 $
Timeline
  • Receipt of requests is now closed

Eligible candidates

Eligible Industries
  • Utilities
Location
  • Ontario
Legal structures
  • All legal structures
Annual revenue
  • All revenue ranges
Organisation size
  • All organization sizes
Audience
  • All groups

Next Steps

1
Determine your project
2
Validate your eligibility

Activities funded

  • Emergency assistance for overdue electricity bills
  • Emergency assistance for overdue natural gas bills

Documents Needed

  • Identification
  • Current electricity and gas bills
  • Disconnection notice, if received
  • Proof of household income
  • Most recent bank statement

Official resources

Official page

Low-income Energy Assistance Program

Eligibility

Who is eligible?

  • Households behind on electricity bills
  • Households behind on natural gas bills
  • Low-income households in Ontario

Who is not eligible

  • Households not facing disconnection risk
  • Applicants outside Ontario intake agency coverage

Eligible expenses

  • Electricity bill arrears
  • Natural gas bill arrears

Ineligible Costs and Activities

  • Ongoing monthly bill assistance
  • Amounts above the balance owed

Eligible geographic areas

  • Ontario

Selection criteria

  • Household size
  • Combined annual household after-tax income

How to apply

  • Step 1: Contact an intake agency
    • Find a local LEAP intake agency in Ontario.
    • Arrange an interview if required.
  • Step 2: Prepare documents
    • Gather identification, bills, income proof, and other requested documents.
  • Step 3: Submit through the intake agency
    • Provide your information and documents to the intake agency.
    • The agency reviews your eligibility and contacts your utility.

Processing and Agreement

  • Application is reviewed by a local intake agency
  • The agency checks eligibility and contacts the utility
  • Disconnection or collection activity may be paused during review
  • The utility is notified if the application is denied

Additional information

  • Applications must go through a local intake agency in Ontario.
  • The program is for emergency bill assistance only, not ongoing monthly support.
  • Grants are paid directly to the utility, not to the applicant.

Contacts

Frequently Asked Questions about the Low-income Energy Assistance Program (LEAP) Program

What is the Low-income Energy Assistance Program (LEAP)?

This program provides emergency financial help for low-income households behind on electricity or natural gas bills and facing disconnection. It supports emergency bill payments and low-income customer service rules through local intake agencies in Ontario.

How much funding can be received?

Low-income Energy Assistance Program (LEAP) Funds up to $780 of admissible expenses.

Who is eligible for the Low-income Energy Assistance Program (LEAP) program?

To be eligible for the Low-income Energy Assistance Program (LEAP) program, you must: Behind on energy bills At risk of disconnection Meets income limits

What expenses are eligible under Low-income Energy Assistance Program (LEAP)?

Emergency assistance for overdue electricity bills Emergency assistance for overdue natural gas bills

Who can I contact for more information about the Low-income Energy Assistance Program (LEAP)?

You can contact Ontario Energy Board (OEB) or by phone at 1-855-487-5327.

Where is the Low-income Energy Assistance Program (LEAP) available?

The Low-income Energy Assistance Program (LEAP) program is available the province of Ontario.

Is the Low-income Energy Assistance Program (LEAP) a grant, loan, or tax credit?

Low-income Energy Assistance Program (LEAP) is a Other Support