Closed
Last Update: May 5, 2026
Funding available
$ 1,500
Timeline
- Receipt of requests is now closed
Location
Ontario, Canada
Overview
Pay My Water Bill provides water service billing information for eligible properties in the Region of Waterloo. It covers water rates, billing contacts, and conservation resources for specific municipalities and townships.
/100
Opportunity Score
Moderate potential, but conditions must align.
At a glance
Funding available
Financing goals
- Reduce environmental footprint
Eligible Funding
- Maximum amount : 1,500 $
- Up to 50% of project cost
Timeline
- Receipt of requests is now closed
Eligible candidates
Eligible Industries
- Public administration
Location
- Ontario
Legal structures
- Public or Parapublic institution
Annual revenue
- All revenue ranges
Organisation size
- All organization sizes
Audience
- All groups
Next Steps
1
Determine your project
2
Validate your eligibility
Activities funded
- Adjustment of unusually high water bills caused by leaks.
Official resources
Eligibility
Who is eligible?
- North Dumfries Township customers.
- Wellesley Township customers.
Who is not eligible
- Industrial properties.
- Institutional properties.
- Multi-residential properties.
- Properties where the leak occurred while vacant or unattended.
- Properties with high use for pools, hot tubs, rinks, irrigation, or other legitimate purposes.
Eligible expenses
- Rebate on water consumption above the customer’s 12-month average.
Ineligible Costs and Activities
- High water use for pools, hot tubs, rinks, irrigation, or other legitimate purposes.
- Properties that were vacant or unattended when the leak occurred.
- Industrial, institutional, or multi-residential properties.
Eligible geographic areas
- Cambridge
- Kitchener
- Waterloo
- North Dumfries Township
- Wellesley Township
- Wilmot Township
- Woolwich Township
Selection criteria
- Residential properties with internal leaks and usage at least twice the previous average.
- No evidence of water meter tampering.
- Application submitted within the required time limit.
How to apply
- Step 1: Review eligibility
- Confirm the property is residential and the high bill is linked to an internal leak.
- Check that water use is at least twice the previous 12-month average.
- Step 2: Complete the application
- Use the high water bill adjustment application form.
- Submit the request within 90 days of the bill date.
Additional information
- The adjustment applies to one invoice only.
- Applications must be made within 90 days of the bill date.
- Each property can receive the adjustment once per decade.
Contacts
Frequently Asked Questions about the High water bill adjustment Program
What is the High water bill adjustment?
Pay My Water Bill provides water service billing information for eligible properties in the Region of Waterloo. It covers water rates, billing contacts, and conservation resources for specific municipalities and townships.
How much funding can be received?
High water bill adjustment Funds up to 50% of admissible expenses, capped at $1,500 per project.
Who is eligible for the High water bill adjustment program?
To be eligible for the High water bill adjustment program, you must:
Residential property with a leak
Usage above 12-month average
Application filed within 90 days
What expenses are eligible under High water bill adjustment?
Adjustment of unusually high water bills caused by leaks.
Who can I contact for more information about the High water bill adjustment?
You can contact Sunnyside Foundation by email at none or by phone at 519-575-4400.
Where is the High water bill adjustment available?
The High water bill adjustment program is available the province of Ontario.
Is the High water bill adjustment a grant, loan, or tax credit?
High water bill adjustment is a Other Support