Closed
Source verified July 25, 2026
Electric heat pump water heater rebate – income qualified
Income-qualified heating rebates
Latest source updateLast Update: June 22, 2026Latest change: The rebate page now shows the income-qualified heat pump water heater program details, including the $2,500 rebate, eligibility rules, and online application steps.View change
Latest source update
Last Update: June 22, 2026
Latest change: The rebate page now shows the income-qualified heat pump water heater program details, including the $2,500 rebate, eligibility rules, and online application steps.
Income-qualified heat pump water heater rebate details now visible
The page now shows the income-qualified heat pump water heater rebate program instead of a contractor listing, with a $2,500 rebate for eligible models and a $350 two-upgrade bonus. It also adds the full eligibility and application details, including the requirement to replace a standard electric storage tank, submit within six months of the invoice date, and use the online application with proof of income and a paid invoice. The visible program scope is now specific to residential FortisBC electricity customers and certain municipal electricity customers in Grand Forks, Penticton, Summerland, and Nelson Hydro, with household income limits from $51,100 for 1 person up to $135,100 for 7+ people. The page also states the rebate cannot be combined with other provincial- or federal-funded rebate programs and cannot exceed the paid invoice cost.
Funding available
$ 2,500
Deadline
Closed
Location
Grand Forks, Penticton, Summerland, British Columbia, Canada
Who can apply
Income-qualified residential FortisBC electricity customers with one active residential electricity account.
See full eligibility
Overview
FortisBC’s income-qualified rebate program offers up to $12,000 for whole home heating, up to $5,000 for partial home heating, and up to $2,500 for heat pump water heaters for residential electricity customers in FortisBC and select municipal service areas. It supports upgrades to high-efficiency heat pumps and electric heat pump water heaters.
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At a glance
Funding available
Financing goals
- Implement environmental initiatives
- Reduce environmental footprint
- Renovate or adapt facilities
Eligible Funding
- Maximum amount : 2,500 $
- Minimum amount : 2,500 $
Funds Providers
Eligible candidates
Eligible Industries
- All industries
Location
- Grand Forks, Penticton, Summerland
- British Columbia
Legal structures
- Sole proprietorship
Annual revenue
- All revenue ranges
Organisation size
- All organization sizes
Audience
- Canadians
Next Steps
1
Determine your project
2
Validate your eligibility
Activities funded
- Upgrade the water heating system at a primary residence to an electric heat pump water heater.
- Replace electric space heating with a high-efficiency air source heat pump.
- Complete an additional eligible home renovation upgrade alongside an eligible heat pump upgrade.
Documents Needed
- Proof of income for each household member over 18 years of age, such as a Notice of Assessment, Social Assistance, Shelter Aid for Elderly Renters, Rental Assistance Program, National Child Benefit Supplement, other income documentation, or a Guaranteed Income Supplement notice
- A scanned copy of your paid invoice showing the details of all work performed
Official resources
Eligibility
Who is eligible?
- Income-qualified residential FortisBC electricity customers with one active residential electricity account.
- Income-qualified residential electricity customers of Grand Forks, Penticton, Summerland or Nelson Hydro with one active residential electricity account.
- Registered homeowner(s) to the primary residence who are listed on the active residential FortisBC account and own only one property in British Columbia.
Who is not eligible
- Applicants who have applied for or received rebates under other provincial- or federal-funded rebate programs.
Eligible expenses
- High-efficiency heat pump water heater
- High-efficiency air source heat pump
Ineligible Costs and Activities
- Emergency replacements of broken electrical systems
- Replacing an existing heat pump
- Adding a head to an existing heat pump
- Self-installations
- Upgrade costs covered by warranty
Eligible geographic areas
- Grand Forks
- Penticton
- Summerland
- Nelson
Selection criteria
- Funding is limited, and FortisBC may prioritize applications and determine the level of rebate amount(s), if any, that the applicant will receive.
How to apply
- Request an income qualification code by submitting your proof of income in advance so FortisBC can verify your household meets the maximum income threshold.
- Review the terms and conditions.
- Apply online within six months of the invoice date with your electricity account number, email address, proof of income, and a scanned copy of your paid invoice.
Processing and Agreement
- FortisBC may request access to the home and eligible products or improvements to conduct site verification.
- Site verification may take place for one year following receipt of the rebate application.
- Applicants must respond and provide access within 30 days of a site verification notice or risk application decline and forfeiture of rebates and bonuses.
- Processing may take up to 90 days from receipt of all required application documents, or longer if the application is selected for site verification.
- Rebates are paid by cheque only, and an uncashed cheque becomes null and void after six months.
Additional information
- The Program is administered in whole by FortisBC Energy Inc. and FortisBC Inc.
Contacts
Frequently Asked Questions about the Electric heat pump water heater rebate – income qualified Program
What is the Electric heat pump water heater rebate – income qualified?
FortisBC’s income-qualified rebate program offers up to $12,000 for whole home heating, up to $5,000 for partial home heating, and up to $2,500 for heat pump water heaters for residential electricity customers in FortisBC and select municipal service areas. It supports upgrades to high-efficiency heat pumps and electric heat pump water heaters.
How much funding can be received?
Electric heat pump water heater rebate – income qualified Funds up to $2,500 of admissible expenses.
Who is eligible for the Electric heat pump water heater rebate – income qualified program?
To be eligible for the Electric heat pump water heater rebate – income qualified program, you must:
Residential FortisBC or eligible municipal electricity customer with one active residential electricity account
Household income must be below the maximum for household size
Upgrades must be installed by a licensed contractor
What expenses are eligible under Electric heat pump water heater rebate – income qualified?
Upgrade the water heating system at a primary residence to an electric heat pump water heater.
Replace electric space heating with a high-efficiency air source heat pump.
Complete an additional eligible home renovation upgrade alongside an eligible heat pump upgrade.
Who can I contact for more information about the Electric heat pump water heater rebate – income qualified?
You can contact FortisBC by email at incomequalified@fortisbc.com or by phone at 1-855-909-2331.
Where is the Electric heat pump water heater rebate – income qualified available?
The Electric heat pump water heater rebate – income qualified program is available the province of British Columbia.
Is the Electric heat pump water heater rebate – income qualified a grant, loan, or tax credit?
Electric heat pump water heater rebate – income qualified is a Grant and Funding