Closed
Electric heat pump water heater rebate – income qualified
Income-qualified heating upgrade support
Last Update: May 6, 2026
Funding available
$ 2,500 - $ 12,000
Timeline
- Receipt of requests is now closed
Location
British Columbia, Canada
Overview
Income-qualified customers can receive up to $12,000 to replace electric space heating with a high-efficiency air source heat pump. The program also supports electric heat pump water heater upgrades, with eligible rebate amounts and a possible two-upgrade bonus.
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Opportunity Score
Moderate potential, but conditions must align.
At a glance
Funding available
Financing goals
- Implement environmental initiatives
- Reduce environmental footprint
- Renovate or adapt facilities
Eligible Funding
- Maximum amount : 12,000 $
- Minimum amount : 2,500 $
Timeline
- Receipt of requests is now closed
Eligible candidates
Eligible Industries
- Utilities
Location
- British Columbia
Legal structures
- Sole proprietorship
Annual revenue
- All revenue ranges
Organisation size
- All organization sizes
Audience
- Canadians
Next Steps
1
Determine your project
2
Validate your eligibility
Activities funded
- Replacement of electric space heating systems with a high-efficiency air source heat pump.
- Replacement of a standard electric storage tank water heater with an electric heat pump water heater.
- Completion of an additional eligible home renovation upgrade alongside an eligible heat pump upgrade.
Documents Needed
- Proof of income
- Paid invoice
- Electricity account number
- Email address
- Supporting invoice details, such as purchase date and model number
Eligibility
Who is eligible?
- Residential electricity customers of FortisBC.
- Residential electricity customers of Grand Forks, Penticton, Summerland, or Nelson Hydro.
- Income-qualified homeowners upgrading their primary residence.
Who is not eligible
- Applicants using self-installation.
- Applicants replacing an existing heat pump.
- Applicants using emergency replacement for a broken system.
- Applicants already receiving other provincial or federal rebate support for the same upgrade.
Eligible expenses
- Purchase and installation of an eligible electric heat pump water heater.
- Purchase and installation of an eligible air source heat pump.
- Additional eligible home renovation upgrade for the two-upgrade bonus.
Ineligible Costs and Activities
- Emergency replacements of broken electrical systems.
- Replacing an existing heat pump or adding a head to an existing heat pump.
- Self-installations.
- Costs above the paid invoice amount.
- Projects combined with other provincial or federal rebate programs.
Eligible geographic areas
- British Columbia
- Grand Forks
- Penticton
- Summerland
- Nelson
Processing and Agreement
- Applications are reviewed after online submission.
- Applicants may be asked to provide access for a verification site visit.
- Site visits may be done in person or virtually.
- Applicants are contacted in advance to book the visit.
Additional information
- Applicants may request an income qualification code in advance.
- The online application starts after account login or registration.
- A site visit may be requested to verify installation and operation.
- Third-party contractors may carry out verification visits.
Contacts
Frequently Asked Questions about the Electric heat pump water heater rebate – income qualified Program
What is the Electric heat pump water heater rebate – income qualified?
Income-qualified customers can receive up to $12,000 to replace electric space heating with a high-efficiency air source heat pump. The program also supports electric heat pump water heater upgrades, with eligible rebate amounts and a possible two-upgrade bonus.
How much funding can be received?
Electric heat pump water heater rebate – income qualified Funds up to $12,000 of admissible expenses.
Who is eligible for the Electric heat pump water heater rebate – income qualified program?
To be eligible for the Electric heat pump water heater rebate – income qualified program, you must:
Income-qualified residential customer
Primary residence upgrade
Installed by licensed contractor
What expenses are eligible under Electric heat pump water heater rebate – income qualified?
Replacement of electric space heating systems with a high-efficiency air source heat pump.
Replacement of a standard electric storage tank water heater with an electric heat pump water heater.
Completion of an additional eligible home renovation upgrade alongside an eligible heat pump upgrade.
Who can I contact for more information about the Electric heat pump water heater rebate – income qualified?
You can contact FortisBC by email at incomequalified@fortisbc.com or by phone at 1-855-909-2331.
Where is the Electric heat pump water heater rebate – income qualified available?
The Electric heat pump water heater rebate – income qualified program is available the province of British Columbia.
Is the Electric heat pump water heater rebate – income qualified a grant, loan, or tax credit?
Electric heat pump water heater rebate – income qualified is a Grant and Funding