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Source verified May 6, 2026
Electric heat pump water heater rebate – income qualified
Income-qualified heating upgrade support
Latest source updateLast Update: June 22, 2026Latest change: The rebate page now shows the income-qualified heat pump water heater program details, including the $2,500 rebate, eligibility rules, and online application steps.View change
Latest source update
Last Update: June 22, 2026
Latest change: The rebate page now shows the income-qualified heat pump water heater program details, including the $2,500 rebate, eligibility rules, and online application steps.
Income-qualified heat pump water heater rebate details now visible
The page now shows the income-qualified heat pump water heater rebate program instead of a contractor listing, with a $2,500 rebate for eligible models and a $350 two-upgrade bonus. It also adds the full eligibility and application details, including the requirement to replace a standard electric storage tank, submit within six months of the invoice date, and use the online application with proof of income and a paid invoice. The visible program scope is now specific to residential FortisBC electricity customers and certain municipal electricity customers in Grand Forks, Penticton, Summerland, and Nelson Hydro, with household income limits from $51,100 for 1 person up to $135,100 for 7+ people. The page also states the rebate cannot be combined with other provincial- or federal-funded rebate programs and cannot exceed the paid invoice cost.
Funding available
$ 2,500 - $ 12,000
Deadline
Open continuously
Location
British Columbia, Canada
Overview
Income-qualified customers can receive up to $12,000 to replace electric space heating with a high-efficiency air source heat pump. The program also supports electric heat pump water heater upgrades, with eligible rebate amounts and a possible two-upgrade bonus.
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Opportunity Score
Moderate potential, but conditions must align.
At a glance
Funding available
Financing goals
- Implement environmental initiatives
- Reduce environmental footprint
- Renovate or adapt facilities
Eligible Funding
- Maximum amount : 12,000 $
- Minimum amount : 2,500 $
Funds Providers
Eligible candidates
Eligible Industries
- All industries
Location
- British Columbia
Legal structures
- Sole proprietorship
Annual revenue
- All revenue ranges
Organisation size
- All organization sizes
Audience
- Canadians
Next Steps
1
Determine your project
2
Validate your eligibility
Activities funded
- Replacement of electric space heating systems with a high-efficiency air source heat pump.
- Replacement of a standard electric storage tank water heater with an electric heat pump water heater.
- Completion of an additional eligible home renovation upgrade alongside an eligible heat pump upgrade.
Documents Needed
- Proof of income
- Paid invoice
- Electricity account number
- Email address
- Supporting invoice details, such as purchase date and model number
Official resources
Eligibility
Who is eligible?
- Residential electricity customers of FortisBC.
- Residential electricity customers of Grand Forks, Penticton, Summerland, or Nelson Hydro.
- Income-qualified homeowners upgrading their primary residence.
Who is not eligible
- Applicants using self-installation.
- Applicants replacing an existing heat pump.
- Applicants using emergency replacement for a broken system.
- Applicants already receiving other provincial or federal rebate support for the same upgrade.
Eligible expenses
- Purchase and installation of an eligible electric heat pump water heater.
- Purchase and installation of an eligible air source heat pump.
- Additional eligible home renovation upgrade for the two-upgrade bonus.
Ineligible Costs and Activities
- Emergency replacements of broken electrical systems.
- Replacing an existing heat pump or adding a head to an existing heat pump.
- Self-installations.
- Costs above the paid invoice amount.
- Projects combined with other provincial or federal rebate programs.
Eligible geographic areas
- British Columbia
- Grand Forks
- Penticton
- Summerland
- Nelson
How to apply
- Step 1: Request income qualification code
- Submit proof of income in advance to confirm eligibility.
- Step 2: Review terms and conditions
- Read the program terms before applying.
- Step 3: Apply online
- Complete the online application within one year of the invoice date.
- Provide the required account, income, and invoice information.
Processing and Agreement
- Applications are reviewed after online submission.
- Applicants may be asked to provide access for a verification site visit.
- Site visits may be done in person or virtually.
- Applicants are contacted in advance to book the visit.
Additional information
- Applicants may request an income qualification code in advance.
- The online application starts after account login or registration.
- A site visit may be requested to verify installation and operation.
- Third-party contractors may carry out verification visits.
Contacts
Frequently Asked Questions about the Electric heat pump water heater rebate – income qualified Program
What is the Electric heat pump water heater rebate – income qualified?
Income-qualified customers can receive up to $12,000 to replace electric space heating with a high-efficiency air source heat pump. The program also supports electric heat pump water heater upgrades, with eligible rebate amounts and a possible two-upgrade bonus.
How much funding can be received?
Electric heat pump water heater rebate – income qualified Funds up to $12,000 of admissible expenses.
Who is eligible for the Electric heat pump water heater rebate – income qualified program?
To be eligible for the Electric heat pump water heater rebate – income qualified program, you must:
Income-qualified residential customer
Primary residence upgrade
Installed by licensed contractor
What expenses are eligible under Electric heat pump water heater rebate – income qualified?
Replacement of electric space heating systems with a high-efficiency air source heat pump.
Replacement of a standard electric storage tank water heater with an electric heat pump water heater.
Completion of an additional eligible home renovation upgrade alongside an eligible heat pump upgrade.
Who can I contact for more information about the Electric heat pump water heater rebate – income qualified?
You can contact FortisBC by email at incomequalified@fortisbc.com or by phone at 1-855-909-2331.
Where is the Electric heat pump water heater rebate – income qualified available?
The Electric heat pump water heater rebate – income qualified program is available the province of British Columbia.
Is the Electric heat pump water heater rebate – income qualified a grant, loan, or tax credit?
Electric heat pump water heater rebate – income qualified is a Grant and Funding