Discounts and Rebates (City of Thunder Bay)

• Proof of receipt of an increment paid under the Guaranteed Income Supplement (GIS)
• A copy of each owner’s and each spouse of an owner’s previous year Notice of Assessment or Notice of Reassessment
• Proof of receipt of assistance paid under the Ontario Disability Support Program Act or proof of receipt of assistance paid under the Canada Pension Plan
• Verification that the cause of the leak has been corrected within 30 days of the billing date, such as receipts or a letter from a plumber
• If there is more than one additional owner, a list with the first name, last name, date of birth, and signature of all additional owners and their spouses not listed on the form

Who is eligible?

• Low-income seniors
• Low-income persons with disabilities
• Low-income persons
• Registered charities
• Not-for-profit organizations

Who is not eligible

• Snowbirds and vacationers are not eligible for the high water bill credit
• Applicants who received a low-income senior high water bill credit for a water billing generated in the past 12 months are not eligible

Eligible expenses

• Property taxes and water charges
• High water bill costs caused by a leak
• Drainage improvement work, including sump pumps, backwater valves, and weeping tile disconnections

Ineligible Costs and Activities

• Applications submitted after the deadline
• High water bill claims not caused by a corrected leak
• Work that is not supported by required permits or contractor requirements, where applicable

Eligible geographic areas

• Thunder Bay, Ontario

• Program-specific eligibility must be met.
• Required documents must be complete and submitted on time.
• For drainage rebates, the property must qualify under the home and water-account requirements.
• For tax rebates, the organization must provide proof of eligible status and property occupancy.

• Review the eligibility criteria
• Fill out the form and attach additional information to be submitted with the application
• Mail or email the application to Revenue Division, PO Box 800, Thunder Bay, ON P7C 5K4, or email taxandwater@thunderbay.ca

• Applications are reviewed after submission with all required documentation.
• The City verifies eligibility before approving any credit or rebate.
• Approved credits are applied to the relevant tax or water account.
• For drainage rebates, funding is available while annual funds last.

• The Revenue Office is open by appointment only.
• Applications must be submitted by mail or email, depending on the program.
• Some programs require annual re-application.
• Supporting documentation must be included with the application.