Open
Source verified September 19, 2026
Dental & Denture Services
Emergency dental and denture support in Hamilton
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Latest source updateLast Update: September 19, 2026Latest change: The July 1, 2026 fee guide now sets out updated eligibility evidence, claim submission instructions, covered-treatment limits, and Special Supports contact details for the adult emergency dental plan.View change
Latest source update
Last Update: September 19, 2026
Latest change: The July 1, 2026 fee guide now sets out updated eligibility evidence, claim submission instructions, covered-treatment limits, and Special Supports contact details for the adult emergency dental plan.
July 2026 adult dental fee guide issued
The Schedule of Services and Fees for the Discretionary Adult Emergency Dental Treatment Plan, effective July 1, 2026, now sets out the eligibility evidence for OW adults and ODSP dependent adults, including a current dental card or proof of assistance for OW and a Dental Approval Letter for ODSP dependent adults. It also adds detailed claim-submission instructions, including original claim forms, required claim fields, visual eligibility verification, attachment requirements, and submission by email or mail, and it identifies the Special Supports claims contact at 905-546-2424 ext. 2219 and sspc@hamilton.ca. The guide further describes covered-treatment limits and conditions, including limits on symptomatic emergency treatment, four symptomatic teeth per visit, anterior-only root canal coverage, preauthorization rules for full mouth clearance, and coordination-of-benefits handling with private insurance, IFHP, and CDCP.
Funding available
Varies by project
Deadline
Unspecified
Location
Hamilton, Ontario, Canada
Who can apply
Ontario Works Adults, age 18 years and over, resident of the city of Hamilton
See full eligibility
Overview
Accessible transit eligibility and registration are managed by ATS in Hamilton for people who cannot use the regular HSR bus due to physical, functional, or health-related limitations. The page also outlines the application process, eligibility categories, appeal rights, and service options through DARTS and the Taxi Scrip Program.
Receipt of requests is now closed
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At a glance
Funding available
Financing goals
- Develop a new program or service
- Increase social or community impact
- Enhance an existing program
Eligible Funding
- Varies by project
Funds Providers
Eligible candidates
Eligible Industries
- All industries
Location
- Hamilton
- Ontario
Legal structures
- Public or Parapublic institution
Annual revenue
- All revenue ranges
Organisation size
- All organization sizes
Audience
- Persons with Disabilities
- Canadians
- Youth (<40)
Next Steps
1
Determine your project
2
Validate your eligibility
Availability timeline
2026
Periods: 1
Activities funded
- Discretionary adult emergency dental treatment for symptomatic situations involving pain, infection, trauma and/or pathology
- Adult denture services and predeterminations
Documents Needed
- Ontario Works Dental Benefit Eligibility Card or Proof of Assistance for the month of treatment
- Dental Approval Letter
- ODA/CDA approved claim form completed fully and accurately
- Estimate showing all procedure codes and fees and written explanation regarding treatment plan for dentures
- Copy of the pre-approval form with each claim submitted for payment
Official resources
Program guide
Eligibility
Who is eligible?
- Ontario Works Adults, age 18 years and over, resident of the city of Hamilton
- Ontario Disability Support Program Dependent Adults, age 18 years and over, not covered on the ODSP Dental Card, resident of the city of Hamilton
Who is not eligible
- Ontario Works children (0-17 years), including children whose guardian receives Temporary Care Assistance under Ontario Works, are not covered under the Adult Discretionary Dental Plan.
- Ontario Disability Support Program recipients, their spouses and dependent children (0-17 years), and children whose parent(s) receive Assistance for Children with Severe Disability (ACSD), are not covered under the Adult Discretionary Dental Plan.
Eligible expenses
- Examinations and radiographs, including intraoral, bitewing and panoramic.
- Restorative services, including amalgam and tooth coloured/plastic restorations and retentive pins.
- Endodontic services for permanent upper/lower anterior teeth only, including pulpotomy, pulpectomy, and root canals.
- Periodontal abscess or pericoronitis treatment, oral and maxillofacial surgery, surgical incision and drainage, avulsed tooth/teeth treatment, and nitrous oxide.
- Complete dentures, partial dentures, relines, repairs and additions.
Ineligible Costs and Activities
- Cleaning and scaling
- Root canals on back teeth
- Crowns and bridges
- Orthodontics of any kind, including services related to space maintenance and crowding
- Night guards, sedation, and treatment of primary (baby) teeth
Eligible geographic areas
- City of Hamilton
How to apply
- For the Denture Program, pre-determinations must be e-mailed, faxed or mailed to the Special Supports Program.
- All pre-determinations must be signed by the patient before they are submitted to the Special Supports Program for eligibility and approval.
- For full mouth clearance, preauthorization requests can be submitted by mail, fax, or email at specialsupportsinvoices@hamilton.ca.
- Include an estimate showing all procedure codes and fees.
- Include a written explanation regarding treatment plan for dentures.
- ORIGINAL claim forms must be submitted by email or mail, and claims are to be sent in as treatment occurs; multiple appointment procedures, such as root canals, should be submitted on completion of treatment.
Processing and Agreement
- Once eligibility is determined for requested dentures, an authorization approval letter is provided to the patient for the dentist or denturist who submitted the pre-determination.
- Authorization approval letters are valid only for the dentist or denturist specified on the approval letter and all procedures must be completed as approved.
- Authorization approval letters are valid for 120 days from the approval date.
- Paid Payment Approved Invoice Information is sent by password protected email, with an option to receive it by regular mail.
- If payment is not received within 45 business days, do not submit duplicate claim forms; contact the Special Supports Payment Clerks to verify whether the original claim was paid or received.
Contacts
Frequently Asked Questions about the Dental & Denture Services Program
What is the Dental & Denture Services?
Accessible transit eligibility and registration are managed by ATS in Hamilton for people who cannot use the regular HSR bus due to physical, functional, or health-related limitations. The page also outlines the application process, eligibility categories, appeal rights, and service options through DARTS and the Taxi Scrip Program.
Who is eligible for the Dental & Denture Services program?
To be eligible for the Dental & Denture Services program, you must:
Ontario Works adults must be 18 years and over and residents of the city of Hamilton.
ODSP dependent adults must be 18 years and over, not covered on the ODSP Dental Card, and residents of the city of Hamilton.
Treatment is for symptomatic emergency dental situations only.
What expenses are eligible under Dental & Denture Services?
Discretionary adult emergency dental treatment for symptomatic situations involving pain, infection, trauma and/or pathology
Adult denture services and predeterminations
Who can I contact for more information about the Dental & Denture Services?
You can contact City of Hamilton by email at support@hamilton.ca or by phone at 905-546-2590.
Where is the Dental & Denture Services available?
The Dental & Denture Services program is available the province of Ontario.
Is the Dental & Denture Services a grant, loan, or tax credit?
Dental & Denture Services is a Grant and Funding
Who are the financial supporters of the Dental & Denture Services?
Dental & Denture Services is funded by City of Hamilton