Program application and benefits updated
The application guidance now adds detailed portal sign-up and multi-factor authentication steps, while the benefits page revises the support structure and the contact page adds holiday closure hours.
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The application page now gives detailed steps for creating an account on the applicant portal, verifying the email address, and setting up multi-factor authentication. It also adds a phone-requested printed application option and adds a marriage certificate to the acceptable name-change documents. The benefits page has been rewritten to describe a one-time lump-sum payment, monthly income support if eligible, reimbursement for eligible treatment or rehabilitation costs, and limited support for death-related expenses. The contact page now states that phone support is closed on holidays.

